Terms & Conditions

This website is owned and operated by LooksPure, a proprietorship business based in Patna, Bihar – 800026, India.

Throughout this website, the words "we", "us", "our", and "business" refer to LooksPure. The words "visitor" and "user" refer to anyone who accesses or uses this website.

By visiting or using www.lookspure.com, you agree to follow these Terms and Conditions and all related policies, whether or not you have read them. If you do not agree with these terms, please stop using this website immediately.

LooksPure may update or change these Terms and Conditions at any time without prior notice. It is your responsibility to check this page regularly to stay informed about any changes.

OWNERSHIP OF RIGHTS

The "LooksPure" name and logo, and all related product and service names, design marks, and slogans are the trademarks, logos, or service marks of LooksPure.

LooksPure expressly reserves all intellectual property rights in all text, images, graphics, programs, products, processes, technology, content, and other materials appearing on this website.

Access to this website does not confer, and shall not be considered as conferring, upon anyone any license under any of LooksPure's intellectual property rights. All rights, including copyright, in this website are owned by or licensed to LooksPure, unless otherwise stated.

USE & ACCURACY OF CONTENT

We make reasonable efforts to ensure that all information on this website is accurate and current, including product descriptions and pricing at the time of publication.

Product specifications such as weight, size, and capacity are approximate. While we aim to display product colours accurately, actual colours may vary depending on your device or screen settings.

All content on this website, including logos, trademarks, text, images, designs, and technology, is owned by or licensed to LooksPure and is protected by applicable intellectual property laws. Unauthorized use of any content is strictly prohibited.

This website and its content may be used only for personal, non-commercial purposes. Any copying, modification, distribution, or reposting of content from this website without written permission from LooksPure is strictly prohibited.

ORDERS, PAYMENT & SHIPPING

All skincare products and related information displayed on this website constitute an invitation to offer. By placing an order on the website, you make an offer to purchase the selected products from LooksPure.

Once your order is successfully placed, you will receive an email or message acknowledging receipt of your order. This acknowledgement does not constitute acceptance of your order. Acceptance occurs only when your order has been processed and the products have been dispatched, at which point you will receive a confirmation of dispatch.

Payment Methods:

Prepaid Orders: Payment can be made online through available payment methods. The order will be processed only after successful receipt of payment.
Cash on Delivery (COD): COD is available at select locations in India. The order will be dispatched once it is confirmed for COD.

Shipping:

Shipping timelines are estimates and may vary depending on your location, product availability, and other factors beyond our control. LooksPure is not responsible for delays caused by courier partners or unforeseen circumstances.

RETURN, REFUND & REPLACEMENT POLICY

At LooksPure, we strive to ensure that you are satisfied with every skincare product you purchase. Please read the following policy carefully:

Eligibility for Returns / Replacements:

Products must be unused, unopened, and in their original packaging.
Returns or replacements must be requested within 7 days from the date of delivery.
Products that are damaged during shipping will be eligible for replacement.

Non-Returnable Items:

Opened or partially used products.
Products damaged due to misuse, negligence, or improper storage.
Products beyond the 7-day return window.

Return / Replacement Process:

To initiate a return or replacement, contact LooksPure at our support email or phone number within 7 days of delivery.
We will guide you on how to return the product.
Once the returned product is received and verified, a replacement will be shipped, or a refund will be processed depending on your preference and product availability.

Refunds:

Refunds will be made using the same payment method used to place the order.
Refund processing may take 5–7 business days after the product is received and verified.

Shipping Costs:

Shipping charges for returns or replacements due to defective or damaged products will be borne by LooksPure.
Shipping charges for returns due to reasons other than defects (e.g., change of mind) will be borne by the customer.

WEBSITE USAGE RESTRICTIONS

Visitors are not allowed to misuse or try to break the security of this website. This includes, but is not limited to:

Accessing data, accounts, or servers that you are not authorized to access.
Trying to test, probe, or breach the website's security or authentication measures without permission.
Interfering with the website or other users, including submitting viruses, overloading the system, "flooding," crashing, or sending spam emails or promotions.
Using any software, device, or routine to disrupt the proper functioning of the website.
Using any automated tools, bots, or other mechanisms to access or scrape the website without authorization.

LooksPure reserves the right to investigate any suspected violations and may report such incidents to law enforcement authorities. Users involved in such activities may face civil or criminal liability.

Visitors may not use the website to upload, share, or distribute content that:

Encourages or constitutes criminal activity, or violates any law or regulation.
Infringes on the intellectual property rights of others (copyright, trademark, trade secret) or violates personal rights.
Is libellous, defamatory, pornographic, obscene, threatening, abusive, profane, or hateful.

INDEMNITY

By using www.lookspure.com, you agree to indemnify, defend, and hold harmless LooksPure, its owner, employees, agents, and representatives from and against any and all claims, losses, damages, liabilities, costs, or expenses (including reasonable legal fees) arising from or related to:

Your use of this website, including any content, services, or products obtained from it;
Any breach of these Terms and Conditions, Policies, or applicable laws by you;
Any violation of the rights of third parties, including intellectual property, privacy, or other personal rights;
Any inaccurate, misleading, or unlawful information you provide on the website; or
Any acts, omissions, or misconduct in connection with your use of the website.

This indemnity obligation applies to the fullest extent permitted by law. You acknowledge and agree that LooksPure shall have the right to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate fully in our defense of such claims.

THIRD-PARTY LINKS

LooksPure is not responsible for the content, products, or services on any external websites linked to or from www.lookspure.com.

These links are provided for convenience only and do not constitute an endorsement or approval by LooksPure, its affiliates, or partners of any content, product, service, or supplier found on such third-party websites.

You access any linked websites at your own risk, and we encourage you to review the terms, privacy policies, and disclaimers of any external sites you visit.

LIABILITY

By using www.lookspure.com and our services, you agree that:

Limited Responsibility:

LooksPure, its owner, employees, or partners are not responsible for any losses or damages that may happen while using the website. This includes:

Problems using the website or services,
Costs for buying replacement products or services,
Loss of data, messages, or information,
Unauthorized access to your account or data,
Any other issues related to using the website.

Service Interruptions:

LooksPure is not liable for any loss or damage caused by the website being unavailable, delayed, or stopped, whether by accident or intentionally.

Third-Party Content:

LooksPure is not responsible for the actions, statements, or products of any third parties linked to the website.

Maximum Liability:

Our total liability, if any, will not exceed the amount you paid for the product or service that caused the issue.

DISCLAIMER OF CONSEQUENTIAL DAMAGES

LooksPure, its owner, employees, and partners are not responsible for any indirect or special damages that may happen while using this website. This includes, but is not limited to:

Loss of profits or business,
Loss or damage to data or information,
Damage to your computer, device, or software,
Any interruption or failure of services,
Loss of use, goodwill, or other similar losses.

Even if LooksPure has been warned about these possibilities, we cannot be held liable. By using www.lookspure.com, you agree that your use of the website and its materials is at your own risk, and LooksPure will not be responsible for any losses or damages that may occur.

TERMINATION

These Terms & Conditions remain in effect until either you or LooksPure decide to end them.

You may terminate these Terms at any time by stopping your use of the website and its services.

LooksPure may also terminate or suspend your access to www.lookspure.com at any time, with or without notice, for any reason, including if these Terms are violated.

Termination of your access will be without liability to LooksPure. Any rights, obligations, or liabilities accrued prior to termination will remain valid even after the Terms have ended. By continuing to use the website, you agree to respect LooksPure's right to manage and protect its services, ensuring a safe and reliable experience for all users.

GOVERNING LAW

These Terms & Conditions are governed by the laws of India. By using www.lookspure.com, you agree to resolve any disputes under the exclusive jurisdiction of the courts in Patna, Bihar. This ensures that all legal matters related to your use of the website are handled fairly and in accordance with Indian law.

CONSENT FOR COMMUNICATION

By sharing your contact details with LooksPure, you agree to receive messages and updates from us through phone calls, SMS, WhatsApp, and emails.

This includes notifications about our products, offers, and services, even if your number is registered on the Do Not Disturb (DND) / National Customer Preference Register (NCPR).

You can opt out of receiving these communications at any time by following the instructions provided in our messages or contacting us directly.